Lou is the founding CEO and Director of Jackadder International. He combines business and technology expertise to guide organisations through digital transformation. His leadership experience spans senior ICT roles across government and industry, giving him a practical understanding of how technology can unlock value. Lou’s participation as a Director on the national Australian Information Industry Association has further shaped his insight into the opportunities and challenges facing the sector, and he continues to bring this perspective to every client engagement.

Karen leads Jackadder’s people and capability initiatives, supporting the growth, engagement, and development of the firm’s 70-strong team. In addition to her internal leadership role, she provides expert workforce consulting to clients, helping organisations align talent, capability, and structure with strategic objectives. Karen combines HR, business management, and project delivery expertise with a data-informed, practical approach to workforce planning. Her guidance ensures both Jackadder and client teams are set up to succeed, fostering high performance, capability development, and sustainable workforce outcomes.

Michael brings expertise in enterprise and solution architecture, working at the intersection of business need and technology design. He has guided organisations through complex programs, from shaping strategy to delivering high-risk, high-availability solutions. With a strong focus on stakeholder engagement, Michael ensures technology outcomes are practical, secure, and sustainable. His experience spans internet banking, e-commerce, and payment systems, giving him a depth of knowledge in delivering business-critical and cybersecurity-focused platforms.

Cathryn specialises in strategy, governance, and ICT solutions, with a reputation for navigating complexity and delivering clarity. She works closely with organisations to define direction, shape investment, and design innovative responses to business challenges. Her background as a CEO and CIO has given her a strong governance focus, while her recent projects span digital transformation initiatives across the Northern Territory Government. Cathryn is also a skilled mentor and advisor, supporting boards and leadership teams to build capability and confidence in digital decision-making.

Ryan leads Jackadder’s professional services with a focus on delivering practical, scalable technology solutions that create real value for clients. With a strong background in IT service management, systems integration, and digital workplace automation, he is skilled at bridging strategy with execution. Ryan has guided major ICT initiatives, including the implementation of enterprise-wide service management platforms. At Jackadder, he oversees project delivery, client engagement, and service management, ensuring solutions are not only effective but also sustainable. His monday.com expertise underpins his ability to optimise workflows, enhance team collaboration, and ensure clients unlock the full value of their work management platforms.

Deb brings a strong blend of analytical expertise, governance knowledge, and stakeholder management to digital transformation initiatives, with a particular focus on monday.com solutions. She excels at translating complex business needs into practical, effective workflows and processes, helping teams optimise collaboration and achieve measurable outcomes. Deb has contributed to large-scale projects across the Northern Territory Government, delivering solutions that meet objectives while ensuring efficiency, compliance, and sustainability. Her collaborative approach and attention to detail make her a trusted advisor for organisations seeking to leverage technology to drive operational success.

Bernard is passionate about using technology to accelerate transformation and build secure, scalable ICT environments. His career has seen him lead major change initiatives in government and business, ensuring technology delivers real value aligned with organisational goals. Bernard’s foundation in enterprise ICT infrastructure, coupled with early experience in Silicon Valley, equips him to bring both innovation and rigour to his work. From cybersecurity best practice to behavioural analytics, he has consistently introduced solutions that strengthen resilience and enable growth.

Nancy specialises in program and organisational change management, helping clients successfully deliver transformation. She combines expertise in stakeholder engagement, business analysis, and process improvement to ensure change is effective and sustainable. Nancy’s portfolio includes ICT infrastructure transformation, enterprise reviews, program evaluation, and risk consulting across Northern Territory and Federal agencies. She is highly regarded for balancing structure with flexibility, supporting organisations to embrace new systems and ways of working.